Your call will be taken by a qualified dispatcher. Depending on the message, all the necessary emergency services (ambulance, doctor, rescue helicopter, police and/ or fire brigade) will be alerted immediately.
The telephone number 144 or 112 can be dialled from public telephones, fixed line and mobile connections free of charge and without an area code.
The following information is important for the emergency services switchboard
- Your name and your telephone in case they need to phone you back.
- A brief description of what has happened.
- Precise details of the site of the accident. Place, street, house number.
- How many patients there are.
- Condition of the patient: Is he or she conscious? Is the patient breathing?
- When did the incident happen?
Do not finish the call until the dispatcher has confirmed that he has initiated the corresponding measures.
